Thunderbird

Setup Information

Before you begin, there is some information you will need to have handy to setup your email client.

Mail Server names:

All mail server names for Nationwide Internet Domains are of the form:
mail.example.com Example (mail.inreach.com, mail.exp.net etc.)

The domain will be the last part of your email address. So if your email address is "user@nationwide.net" then the mail servers are:
mail.nationwide.net

This is true for both incoming (POP3) and outgoing(SMTP).

SENDING EMAIL:

If your connectivity to the internet is provided by someone other than Nationwide Internet, you may have to use their outgoing mail servers. Click here for instructions on turning on SMTP Authentication.

Username and Password:

There are two formats that your Username may be in. Usually Nationwide Internet customer's usernames will be the first part of your email address. So if your email address is "somebody@nationwide.net" Your username will be "somebody."

If you are with Inreach, or you host your email with us your username will be the same as your full email address. So if your email address is "somebody@example.com" then your username will be "somebody@example.com".

Setup

• Once you have Thunderbird open, click on Tools in the top menu, and go to Account Settings.

• Once you get to the Account Settings window, click on the Add Account button at the bottom left.

• Now you will see the Account Wizard. Choose Email Account.
• Click on Next.

• For Your Name, fill in how you would like your name to appear when sending mail.
• For Email Address, fill in your full email address.
• Click on Next.

• For the type of incoming mail server, select POP by placing the green dot next to it.
• Fill in the Incoming Server, and Outgoing server in all lower case letters. (see above for names)
• If you are using only one Email account, then place a check next to Use Global Inbox, or if you would like your email from multiple accounts going to the same inbox. If not, remove the check.
• Click on Next.

• Fill in your username in the Incoming User Name field.
• Click on Next.

• The Account Name field should already be populated with your email address.
• Click on Next.

• This last screen give you a chance to recheck your settings. If the settings are ok, go ahead and click on Finish.
• Thunderbird will ask you for your password the first time you attempt to login. You can choose to have Thunderbird remember your password then.

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If you need more help with any of our products or services
please contact us at 1.888.Nationwide (628-4669)